Looxe Sword x Heart Necklace

At Looxe our goal is to offer you the best shipping experience, no matter where you live. Every day.

We are proud to offer Free Worldwide Shipping on all orders!

 Please allow 1-3 Business Days for us to process and ship your order.

Due to very high demand and order volume, orders can take up to 12 - 14 days to be delivered. However, most orders are delivered within 5-10 days.

AVERAGE SHIPPING TIMES

United States

5 - 8 Business Days

Canada

6 - 10 Business Days

Australia

6 - 10 Business Days

Europe

6 - 10  Business Days

Worldwide

Varies Business Days

At Looxe, we are committed to providing timeless, high-quality pieces. To ensure your Looxe Rotating Rose Box and Heart & Sword Necklace remain as stunning as the day you received them, here are some straightforward care tips:

Caring for Your Looxe Rotating Rose Box

Our eternal roses undergo a unique preservation process that replaces the natural sap with a solution designed to maintain their vibrant color, texture, and beauty.

With proper care, your eternal rose can last indefinitely, but its lifespan is influenced by environmental factors. While it should remain beautiful for at least 3 years, it can last significantly longer if well maintained.

Here’s how to care for your eternal rose:

• Keep it out of direct sunlight: Place your eternal rose in a cool, shaded area to prevent fading or discoloration.
• Avoid exposure to moisture: Water can damage the rose, causing discoloration or mold. Keep it away from humid areas and never attempt to water it.
• Handle it gently: While durable, the rose can be damaged if handled roughly. Avoid touching the petals or stem and handle with care when moving it.
• Keep it in its display case: Protect your eternal rose from dust and environmental factors by keeping it in its display case with the lid on.

Caring for Your Necklace

• Avoid water: Remove your necklace before showering, swimming, or using saunas. Water, especially saltwater or chlorinated water, can tarnish the metal and reduce its shine.
• Limit chemical exposure: Lotions, perfumes, hairsprays, and cleaning products can dull or tarnish your necklace over time. Apply these products before wearing your necklace, and remove it if there’s a chance of exposure to harsh chemicals.
• Store properly: When not in use, keep your necklace in a jewelry box or soft pouch to reduce exposure to air and humidity. Store it separately from other jewelry to avoid scratches.
• Clean regularly: Wipe your necklace gently with a soft, lint-free cloth after wearing it. This removes oils or residues and helps maintain its shine.
• Polish with care: For tarnished or dull necklaces, use a jewelry polishing cloth or gentle cleaner. Avoid abrasive materials to protect delicate pieces.

If you are not satisfied with your purchase, we offer FREE returns & refunds! At no cost to you. Simply contact us at support@looxe.store or visit our return center to request a refund. Refunds are issued within 24 hours. Please check our return policy for more information.

Please Make Sure To Attach Your Order Number When Contacting Us To Make The Process Easier & Faster.

All Looxe purchases comes with an one year warranty. If you have any issues with your product within 365 Days of receiving your purchases, feel free to contact us at support@looxe.store.